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FAQ


Why can't I add the light-responsive lens Add-On?

On mobile devices, Apple and Google Pay is not a supported payment method for Add-Ons. To place your pre-order with Add-Ons on a mobile device, select another payment method by clicking "Continue to Payment and not pay via Apple/Google Pay. However, using a desktop browser you can pay with those two option and include Add-Ons.

How do I change my order, add or remove Add-Ons?

There is no way to edit your perk without canceling and re-backing the campaign. However, we will be emailing everyone a survey at the end of the campaign, where you can edit your frame shape and color choices, and add-on extra pairs or different lens options. Are stoggles ANSI Z87 rated?

It’s official! Stoggles are ANSI Z87.1 certified. Stoggles not only protect your face from dirty fingers but are also rated for impact resistance, chemical and radiation resistance, and shield coverage. How do I Order Rx Lenses? (Part 1) We’ve partnered with lensabl.com to provide quality Rx lenses at a very affordable price. Here’s the step by step breakdown of what to do. Step 1) Select any stoggles perk. There is no way to add Rx lenses on this step, so don’t worry about that yet! Step 2) After the campaign, we will ship your stoggles to you with our standard lenses. Try them on and make sure you like them before committing to Rx lenses, which are non-refundable (assuming they’re made correctly). How do I Order Rx Lenses? (Part 2) Step 3) Go to lensabl.com. You’ll be able to select your lenses, provide your prescription, and pay for your Rx order. As a stoggles customer, you’ll get 20% off the normal lensabl.com pricing. Step 4) Lensabl will generate a pre-paid shipping label. Just print it out, attach it to the box that your stoggles arrived in, and then drop them in the mail. Step 5) Lensabl will custom make your Rx lenses, fit them into your stoggles, and send it all back to you in 1-2 weeks. When will stoggles deliver? We are shipping! Thank you to everyone who has filled out their survey. As we continue to receive inventory, our team will be working around the clock to get every order out. US customers can expect the shipment to arrive 3-5 days after leaving our office. International customers can expect the shipment to arrive in 7-14 days, depending on your country. Am I guaranteed to receive my stoggles? We 100% guarantee that you will receive your stoggles. Many customers have reached out and asked after seeing the message “Indiegogo is unable to guarantee that projects will succeed or that perks will be delivered or deemed satisfactory.” This is a standard message that Indiegogo tells the backers of every campaign. That being said, we have a proven track record delivering quality eyewear from our experience launching and running ROAV eyewear.